Support
We're here to help. Typical response time: 1–2 business days.
How to Get Help
Email Support
For installation issues, licensing questions, or bug reports, email us directly.
Changelog
See recent updates and fixes. Your issue may already be resolved in the latest version.
When Contacting Support, Please Include:
- Your order number or license key (last 4 characters only)
- NinjaTrader version (Help → About in NinjaTrader)
- Windows version (Win 10 or Win 11)
- A description of the issue and steps to reproduce it
- Any error messages shown (screenshot or text)