Frequently Asked Questions
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Installation
How do I install Meridian in NinjaTrader 8?
Download the .zip file from the Download page and extract it. Inside you will find an .ninjascript file (or .zip for NinjaScript import). In NinjaTrader 8:
- Open Tools → Import → NinjaScript Add-On
- Select the downloaded file
- NinjaTrader will compile and install the indicator automatically
- Launch Meridian from the NinjaTrader Control Center (Add-ons), not from the chart Indicators list
A full step-by-step guide with screenshots is available on the Documentation page.
Trading & Usage
Does Meridian provide trading signals or tell me when to buy or sell?
No. Meridian is a psychological monitoring tool only. It does not provide trading signals, market analysis, entry/exit recommendations, or any form of financial advice.
The stability index reflects patterns in your own behavioral inputs during a session. How you interpret and act on that information is entirely your decision. Please read our Risk Disclaimer before use.
Technical
Is my trading data sent to any external server?
No. Meridian is designed with privacy as a core principle. All calculations and data storage happen entirely on your local machine. No trading data, session information, or behavioral metrics are ever transmitted to external servers.
The only network activity the software performs is optional license validation on startup, which sends only an anonymous license key hash — never any trading data.
Which versions of NinjaTrader are supported?
Billing & Refunds
What is the refund policy?
We offer a 30-day money-back guarantee. If Meridian fails to install or run correctly on a supported system configuration, you are entitled to a full refund within 30 days of purchase.
To request a refund, email contactmeridianpsi@gmail.com with your order number.
Please see the full Refund Policy for complete terms and conditions.